Questions couples and planners actually ask

Check-in is at 4:00 pm and check-out at 11:00 am. If you arrive early or leave late, the security team can hold your luggage on the estate.

Each villa can host up to two extra guests for an additional per-night fee plus tax, confirmed at booking. Exact villa capacities are confirmed with your itinerary.

Several villas are built with families in mind — Casa del Secreto has a playground and basketball court, the Palapa Family Suite sits above a games level with table soccer, darts, ping-pong and karaoke, and babysitting can be arranged at select villas.

Hacienda del Secreto is a private family estate first. It is opened to travelers only when it is not reserved for family use — which is why dates are confirmed personally rather than through an instant calendar.

Yes. Reserving three or more villas closes the estate to anyone outside your group — a total buyout of the villas, suites, pools, event palapa and beach frontage.

From May through October, giant sea turtles nest on the estate's own beach. Guests watch from the sand at a respectful distance — no crowds, no tour buses.

Overnight, the villa collection sleeps 60+ guests across 27 bedrooms. Ceremony and reception capacities for the beach, event palapa and The Butterfly Landing are confirmed during planning with the estate team.

The estate runs its own private restaurant with chefs preparing everything from Mexican breakfasts to five-course dinners — served table-side, poolside, beachside, or beside the cenote by candlelight. Outside food vendors aren't part of the estate's model; menus are planned with the culinary team.